‍Privacy Policy

Effective Date: August 18th, 2026.
Clinic Name: Brittany Wade Physiotherapy
Location: Alberta, Canada

‍1. Overview

Your privacy is important to us. At Brittany Wade Physiotherapy, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains how we handle your information in accordance with Alberta’s Personal Information Protection Act (PIPA) and all applicable health‑privacy standards. ‍


2. What Personal Information We Collect

‍We collect only the information that you provide through our website, including when you use the contact form. Information collected includes your name, email address, phone number and any other details you provide in your message.

‍Website data collected may include device type, browser type, pages visited, and when the page was visited to better help us understand the frequency of website visits to better improve user experience.

3. How We Collect Your Information

‍We collect information through:

  • Our website contact form

  • Website analytics tools (e.g., Google Analytics)

  • Cookies and similar technologies ‍

4. Why We Collect Your Information

‍We collect personal information for the following purposes:

  • To respond to inquiries submitted through our website contact form

  • To improve our website, services, and client experience

‍We do not collect more information than necessary for these purposes.

5. Consent

‍By accessing our website, submitting our website contact form, or receiving services from us, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw consent at any time. ‍

6. How We Use and Disclose Your Information ‍

We use your information only for legitimate clinic purposes. We may disclose information: ‍

  • To service providers who support clinic operations (e.g., booking software, email platforms, website hosting)

  • When required by law, regulation, or court order

We never sell, trade, or share your personal information for marketing purposes.

7. How We Protect Your Information

‍We care deeply about protecting the information you share with us online. We use thoughtful safeguards to keep your details secure, though it’s important to remember that no internet or electronic system can be guaranteed completely risk‑free. ‍

8. Retention and Destruction of Information ‍

We retain personal and health information only as long as required by: ‍

  • Alberta PIPA

  • Professional regulatory standards

  • Clinical and legal obligations ‍

When information is no longer needed, it is securely destroyed or anonymized.

9. Access to and Correction of Your Information ‍

You have the right to: ‍

  • Request access to your personal or health information

  • Ask for corrections to inaccurate or incomplete information

  • Request details about how your information has been used or disclosed

We will respond to all requests within the timelines required by Alberta PIPA.

10. Website, Cookies, and Analytics

Our website uses cookies and analytics tools to improve functionality and user experience. These tools may collect:

  • Device and browser details

  • Pages visited

  • Time spent on the site

You can disable cookies through your browser settings, though some features may not function optimally.

11. Third‑Party Services ‍

We may use trusted third‑party providers for:

  • Online booking

  • Email communication

  • Website hosting (Squarespace)

  • Analytics

We are not responsible for the privacy practices or respective content of other websites.

12. Contact Information ‍

If you have questions, concerns, or requests related to your personal information, please contact us: ‍

Brittany Wade Physiotherapy
Email: info@brittanywadephysio.ca
Phone: (587) 900-5762
Address: 10 D'Arcy Ranch Dr #332, Okotoks, AB T0A 3A1

13. Updates to This Policy ‍

We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or clinic practices. The most current version will always be available on our website.