Patient Information

What to Expect 

Your first appointment will be 60 minutes long, giving us enough time to get to know you. We will complete a thorough assessment and listen to your story, review your medical history and evaluate your movement patterns. We will discuss your concerns, understand your pain and limitations, and learn about your goals so we can start building a plan that truly supports you.

Pricing

$190 | Initial Assessment - 60 mins

$150 | Subsequent Visit - 60 mins

$130 | Subsequent Visit - 45 mins

$100 | Subsequent Visit - 30 mins

Cancellation Policy

Cancellation Policy

At Brittany Wade Physiotherapy, your appointment time is reserved just for you. To respect both your time and the time of others waiting for care, we ask that any cancellations or changes be made at least 24 hours before your appointment.

Appointments cancelled with less than 24 hours notice — or missed entirely — will be charged the full appointment fee. This policy helps ensure we can continue providing consistent, high-quality care and maintain availability for all clients.

Illness & Emergencies

Cancellations made under 24 hours due to illness will not be charged; however, notice must be provided prior to the scheduled appointment start time to avoid a no-show fee.

We understand that unexpected situations can arise. If an emergency occurs, please reach out as soon as possible so we can support you appropriately.

Frequently Asked Questions

  • Your initial visit is 60 minutes and includes a thorough assessment of your medical history, movement patterns, and current concerns. Your physiotherapist will take time to understand your pain, limitations, and goals so we can build a personalized treatment plan that supports you from day one.

  • In Alberta, you do not need a referral to see a physiotherapist. Some insurance plans may require one for reimbursement, so it’s always a good idea to check with your provider.

  • Wear comfortable clothing that allows you to move easily. Depending on the area being assessed, your physiotherapist may ask you to expose the region for proper evaluation.

  • Treatment plans differ between people, as no two treatments plan are the same. At the end of the first session, will discuss the treatment plan that’s best for you to help you achieve your goals based on our assessment findings.

  • Yes — we offer direct billing through TELUS Health eClaims for many major insurance providers, including Canada Life, Chambers of Commerce Group Insurance, ClaimSecure, Desjardins Insurance, Equitable Life, GroupHEALTH, Industrial Alliance (iA Financial Group), Johnston Group, Manulife, Maximum Benefit, People Corporation, Quikcard, and more. 

    We are currently working on direct billing to additional insurance companies and will update the list once available.

    If your plan does not allow direct billing, we will provide receipts for easy reimbursement.


  • We require 24 hours notice for any cancellation or rescheduling. Appointments cancelled with less than 24 hours notice, or missed entirely, are subject to the full appointment fee. Cancellations due to illness are not charged, provided notice is given before the appointment start time.

  • Yes — we provide physiotherapy care under Alberta’s MVA protocols. Your physiotherapist will complete the required assessment forms, communicate with your insurer, and guide you through your recovery plan.

  • Yes — dry needling is offered as part of physiotherapy treatment when appropriate. Your physiotherapist will discuss whether it’s suitable for your condition and comfort level.

  • Absolutely! We provide evidence-based pelvic health assessment and treatment for concerns such as pelvic pain, incontinence, prolapse, pregnancy-related discomfort, and postpartum recovery for both the female and male pelvis.

  • You can book online, call the clinic, or email us directly. If you’re unsure which service you need, we’re happy to help you choose the right appointment type.

Ready to Take the Next Step?

Whether you’re dealing with pelvic health concerns, an injury, ongoing pain, or simply want to move better, personalized care can help you feel stronger and more confident. Take the first step toward better movement and well-being. Book an appointment or get in touch to learn how we can best support you.

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